Terms & Conditions
for gv111 — Please Read Carefully

These Terms & Conditions (referred to throughout this document as the "Terms") constitute the entire legal agreement between you (the "Player", "User", or "Account Holder") and gv111 (the "Platform", "we", "us", or "our") with respect to your use of the gv111 website, mobile site, and all associated services including casino games, sports betting, live dealer tables, promotions, and customer support.

By accessing the gv111 platform, creating an account, making a deposit, claiming a promotion, or placing a wager of any kind, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must immediately stop using the gv111 platform and close your account.

gv111 reserves the right to amend, update, or replace any part of these Terms at any time and without prior notice. When material changes are made, gv111 will display a notification on the platform and update the effective date shown at the top of this page. Your continued use of the platform following any such update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

These Terms apply to all products and services offered on gv111, including but not limited to: cricket betting, live casino, slot games, card games, video poker (including Deuces Wild), jackpot games, virtual sports, promotional offers, the loyalty programme, and any future products or features added to the platform.

gv111 may operate through partner platforms, white-label arrangements, or affiliate referral programmes. Regardless of how you arrived at gv111, these Terms apply in full from the moment you register or use the platform. Third-party affiliate terms or promotional materials do not supersede or modify these Terms in any way.

To register an account and use the gv111 platform, you must satisfy all of the following eligibility conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age. gv111 is strictly an adults-only platform and does not permit any person under the age of 18 to register, deposit, wager, or claim any promotion.
• You are accessing the platform as an individual acting on your own behalf, and not as an agent, representative, or proxy for another person.
• You are not a resident of any jurisdiction where online gambling is specifically and explicitly prohibited by applicable local law, and it is your sole responsibility to determine whether online gambling is lawful in your location.
• You have not previously been self-excluded or permanently banned from gv111 under any account, including accounts that were closed for breach of these Terms.
• You are not an employee, contractor, director, or immediate family member of an employee of gv111 or any of its partner studios, payment providers, or affiliate operators.
• You are depositing and gambling with funds that belong to you and are not the proceeds of any illegal activity.

gv111 takes its age verification obligations seriously. As part of the Know Your Customer (KYC) process, you may be required to submit a valid government-issued photo ID (National ID card, passport, or driving licence), proof of address, and proof of payment method ownership before any withdrawal can be processed. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction or closure.

Each eligible person may hold only one (1) gv111 account. Creating duplicate, secondary, or multiple accounts — whether under the same name, same mobile number, same device, same IP address, or any combination thereof — is strictly prohibited and constitutes a serious breach of these Terms. gv111 uses automated detection systems to identify multi-accounting behaviour and reserves the right to close all associated accounts and forfeit all balances where such behaviour is detected.

When registering, you must provide accurate, complete, and truthful information including your full legal name, date of birth, mobile phone number, and any other details requested during the registration flow. You must update your account information promptly if any of these details change. gv111 is not liable for any consequences arising from inaccurate or outdated account information provided by you.

• Password security: You are solely responsible for maintaining the confidentiality of your gv111 username and password. You must not share your login credentials with any other person under any circumstances.
• OTP verification: gv111 uses one-time password (OTP) verification for new device logins and all sensitive account actions including withdrawals and password changes. You must ensure the mobile number on your account is current and accessible to you at all times.
• Unauthorised access: If you believe your account has been accessed without your authorisation, you must contact gv111 support immediately via live chat or email. gv111 is not liable for losses resulting from unauthorised access caused by your failure to maintain adequate password security.
• Account non-transferability: Your gv111 account is personal to you and may not be sold, transferred, or otherwise assigned to any other person. Any such transfer is void and constitutes a breach of these Terms.

All financial transactions on gv111 are conducted in Bangladeshi Taka (BDT). gv111 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. These are the primary and preferred payment methods for players in Bangladesh. In certain circumstances, additional payment methods may be made available; any such methods will be subject to these same Terms and any supplementary conditions displayed at the point of use.

The minimum deposit amount is ৳500 per transaction. The maximum deposit amount per transaction and per day may be subject to limits set by gv111 and by your chosen mobile financial service provider. The minimum withdrawal amount is ৳1,000 per transaction. Withdrawal requests are processed by the gv111 payments team during operational hours and are typically credited to your mobile wallet within 24 hours of approval, and in most cases within 60 minutes.

• Deposit ownership: You may only deposit funds from a payment method that is registered in your own name. gv111 does not accept third-party deposits. Deposits from payment methods not matching your KYC documentation may be returned and your account restricted.
• Withdrawal verification: All withdrawals are subject to identity verification. gv111 may request KYC documents before processing any withdrawal, particularly for first-time withdrawals or withdrawal amounts above specified thresholds.
• Bonus-linked balances: Funds subject to active bonus wagering requirements cannot be withdrawn until the wagering conditions are fully met. The cashier section of your account will display your withdrawable balance separately from your bonus balance.
• Transaction fees: gv111 does not charge internal fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket, Upay) may apply their own transaction fees in accordance with their own terms and tariff schedules. gv111 has no control over these third-party fees.
• Suspicious transactions: gv111 monitors all financial transactions for signs of money laundering, fraud, or other financial crime. Any deposit or withdrawal that triggers a compliance alert may be suspended pending investigation. gv111 is obligated to report suspicious financial activity to relevant authorities where required.

gv111 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Durga Puja, Pohela Boishakh, BPL season, and major ICC cricket tournaments. The availability, value, and terms of each promotion are governed by the specific promotion page and the general bonus rules set out in this section.

All bonuses and free spin awards are subject to wagering requirements unless explicitly stated otherwise in the promotion's individual terms. Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, as stated per promotion) must be played through before any winnings derived from bonus funds can be withdrawn. Wagering contributions vary by game type — slots typically contribute 100% toward wagering, while live casino and card games may contribute at a lower rate as specified in each promotion.

• One bonus per player: Unless a promotion explicitly states otherwise, each player is entitled to claim each specific bonus offer only once. Attempts to claim the same bonus multiple times via multiple accounts constitute bonus abuse and will result in account closure.
• Bonus expiry: All bonuses carry an expiry date. Bonus funds and free spin awards not used within the stated validity period will be automatically removed from your account. Wagering requirements must also be completed before the expiry date or the bonus and any associated winnings will be forfeited.
• Maximum bonus winnings: Certain promotions carry a cap on the maximum amount that can be won from bonus funds. This cap, where applicable, will be clearly stated in the individual promotion terms. Winnings exceeding the stated cap are not withdrawable.
• Withdrawal before wagering completion: If you choose to withdraw funds from your account while a bonus is still active and wagering requirements have not been met, the bonus amount and any winnings attributable to it will be forfeited. The remaining real-money balance will be processed normally.
• Bonus abuse: gv111 actively monitors bonus activity for signs of abuse including low-variance play designed purely to meet wagering requirements, coordinated wagering between multiple accounts, and the use of arbitrage strategies. gv111 reserves the right to void bonuses and associated winnings where abuse is identified.

By using gv111, you agree to conduct yourself in a lawful, honest, and respectful manner at all times. You agree that you will not use the gv111 platform for any purpose that violates applicable law, infringes the rights of any third party, or interferes with the operation and integrity of the platform.

The following conduct is strictly prohibited on gv111 and will result in immediate account suspension, permanent account closure, forfeiture of all balances including deposits and winnings, and may result in legal action:

• Multi-accounting: Registering, operating, or benefiting from more than one gv111 account per person, household, device, or IP address.
• Identity fraud: Providing false identity information at registration or during KYC verification, or using another person's identity, payment method, or personal documents without their knowledge and consent.
• Bonus abuse: Systematically exploiting promotional offers through multi-accounting, coordinated play, or any strategy specifically designed to extract value from bonuses without genuine recreational gambling intent.
• Collusion and cheating: Colluding with other players, the dealer, or any third party to gain an unfair advantage in any game — including but not limited to sharing hand information in live poker games.
• Money laundering: Using gv111 to deposit, cycle, or withdraw funds derived from any illegal activity. All suspicious activity is reported to relevant financial intelligence authorities.
• Technical exploitation: Using bots, scripts, automated software, exploits, or any technical means to interact with gv111 in a way not intended or permitted by the platform's normal user interface.
• Harassment: Engaging in abusive, threatening, discriminatory, or harassing behaviour toward gv111 staff, live dealers, or other players via any communication channel on the platform.
• Underage gambling: Allowing or facilitating access to your gv111 account by any person under the age of 18, or attempting to register on behalf of a minor.

All content on the gv111 platform — including but not limited to the gv111 brand name, logo, visual design, colour scheme, typography, graphics, icons, page layout, written content, game interfaces, promotional materials, and software — is the intellectual property of gv111 or its licensed partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gv111 platform solely for your personal, non-commercial recreational use in accordance with these Terms. This licence does not grant you any right to copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any content on gv111 without prior written consent from gv111.

• Game content (graphics, audio, animations, and software) displayed on gv111 remains the property of the respective game studios — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others — and is licensed to gv111 for display on the platform.
• You must not use gv111's trademarks, logos, or brand assets in any context outside the platform without express written permission from gv111, including in social media posts, third-party websites, or marketing materials.
• Screen recording, streaming, or broadcasting of gv111 game sessions without prior written authorisation from gv111 and the relevant game studio is prohibited.

Any feedback, suggestions, or ideas you submit to gv111 regarding the platform, its products, or its features may be used by gv111 freely and without obligation, compensation, or attribution. By submitting any such feedback, you assign all rights in that feedback to gv111.

You may request closure of your gv111 account at any time by contacting the support team via live chat or email. If you close your account voluntarily, any real-money balance remaining in your account at the time of closure will be processed for withdrawal to your registered payment method, subject to KYC verification requirements and the absence of any pending wagering obligations. Bonus balances are forfeited upon voluntary account closure.

gv111 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable timeframe when requested.
• Evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• Account inactivity exceeding 12 consecutive months, in which case gv111 will contact you before applying any dormancy measures.
• At the request of the account holder under a self-exclusion or responsible gaming action.
• Regulatory, legal, or compliance reasons that require gv111 to restrict access in specific cases.

Where an account is closed due to a breach of these Terms, gv111 may forfeit the entire account balance including real-money deposits, pending withdrawals, and any winnings. gv111 will communicate the reason for closure where it is lawfully permitted to do so.

These Terms & Conditions are governed by the general principles of applicable law. gv111 makes no warranty that the platform is available in all jurisdictions or that it complies with the laws of every country from which it may be accessed. Players are responsible for ensuring that their use of gv111 complies with their own local laws. gv111 accepts no liability for a player's failure to comply with local regulations.

If you have questions about any aspect of these Terms & Conditions, please contact the gv111 support team via live chat in your account dashboard or by email at [email protected]. Our team is available 24/7 and aims to respond to all email enquiries within 2 business hours.